Shipping policy

Shipping Policy

Processing Time:

  • All orders are processed within [e.g., 1-2] business days.

  • Orders are not shipped or delivered on weekends or public holidays.

Shipping Rates & Delivery Estimates:

  • Shipping charges for your order will be calculated and displayed at checkout.

  • Estimated delivery time is [e.g., 5-7] business days depending on your location.

  • Whiff Story is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.

Order Tracking:

  • Once your order has shipped, you will receive a Shipment Confirmation email containing your tracking number(s). The tracking number will be active within 24 hours.